Writing
I write across Finextra, Substack, and LinkedIn about the things most people skip over. AI adoption that actually works. Regulations that actually matter. Ideas that connect the dots.
Featured
Beyond the AI Demo: Unpacking the Hidden Costs and Human Toll
FinextraMost AI demos sell the dream. This unpacks the part they skip.
A Deep Dive into DORA's Threat-Led Penetration Testing Requirements
FinextraTLPT obligations decoded. Grab a coffee for this one.
Navigating Operational Resilience: DORA, TLPT, and Beyond
FinextraUK, EU, US resilience frameworks compared. Convergence matters.
Archive
Pioneering the Future of Banking CX: AI-Driven Hyperautomation
A symphony of efficiency, accuracy, and speed.
From Bamboo to Big Bucks: The NVIDIA Way
The bamboo farmer waters for five years before anything appears.
4 Things Killer Negotiators Always Do
ZOPA, win-win value, and balancing the equation to zero.
Are Fintechs Really a Threat to Banks?
Bridging the Product User Gap
Notes from Product School at the PayPal office.
How to Vision Meter Your Product Team
The JFK janitor story: 'I'm putting a man on the moon.'
A Unique Way of Enabling Product Rigor in Your Applications
Ideas behind the writing
“The next big AI companies won't be the ones building models. They'll be the ones building trust infrastructure between models and enterprises.”
AI“DORA isn't just regulation. It's forcing financial services to confront the technical debt they've been hiding for a decade.”
Resilience“The gap between an AI demo and an AI deployment is where most enterprise value gets destroyed. Context engineering is the bridge nobody's building.”
AI“Every negotiation is a search for the ZOPA, the zone of possible agreement. The best negotiators don't win. They expand the zone.”
Negotiation“Are fintechs really a threat to banks? Or are they the immune response that makes banks stronger?”
Fintech